Refunds & Cancellations
Rental Refund Policy
Cancelled reservations with 14 days notice will receive a full refund.
Cancellations made with less than 14 days notice will lose their reservation deposit.
Cancellations made on the day of the rental by the renter will be charged the full amount of the reservation, no refund will be given.
If it is raining or cloudy, RMR still operates. If there are thunderstorms, lightning or high winds, RMR will use discretion and will advise of operating conditions and cancellations. RMR will reschedule your booking if a cancellation has occurred due to safety, mechanical or other measures deemed unavoidable.
In the case of mechanical damage that might make the availability of a boat rental impossible, RMR reserves the right to switch the reservation to another watercraft that is available, reschedule or cancel the reservation without penalty to the renter.
Long term rentals will receive no refund for incremental weather days during the rental period.
Late or Missing Refunds
If you haven’t receive a refund yet:
Please contact us at firstname.lastname@example.org with “Refund” in the subject line. We can update you with a status.
You credit card company may take some time before your refund is officially posted.
There is often some processing time before a refund is posted, this can be up to 7 days.
We reserve the right to change any and all policies of Rogue Marine Rentals at any time without notice. To make sure that you are up-to-date with all of the latest changes, we advise you to frequently visit our policy pages.